The PLAZA Hotelgroup, with over 65 locations in Germany and abroad, is one of the largest hotel chains in the country. Our hotel chain offers a diverse portfolio, ranging from German hotspots like Berlin, Hamburg, and Frankfurt to attractive smaller towns like Schwerin and Mühldorf am Inn, and on to European metropolises such as The Hague, Graz, and Vienna.

With us, you can develop your career in a positive work environment. Regular, respectful communication with management and colleagues is very important to us. Integrate sustainability into your job and finally find a position with fair pay and a pleasant work-life balance.

With us, you'll experience:

Employment with the number one most popular employer in the hospitality, hotel, leisure, and tourism sector
A friendly and open-minded team in a family-like atmosphere with flat hierarchies
Good and fair employment conditions
Flexible working hours
Holiday pay and annual Christmas bonuses
Company pension plan and employee savings scheme (BAV starting in the 4th month of employment)
Personal PLAZA employee credit card for tax-free bonus payments
Various opportunities to participate in health promotion programs
Opportunity to work at other exciting company locations as part of an exchange program
Attractive employee, family, and friends discounts for overnight stays and breakfast at all PLAZA Hotelgroup hotels
Employee referral bonus

What else do we offer:

Regular Employee events
Personal development alongside our company's growth
Numerous career and advancement opportunities
Diverse training programs
Training and development opportunities within the Plaza Hotelgroup and the Best Western network
Individual employee support
Regular feedback sessions with your department head
Corporate benefits
A rapidly expanding corporation
A job in the world's leading hotel group with excellent career prospects

And much more! ... ### Your Responsibilities:

Supporting the Front Office Manager in all matters
Ensuring smooth shift operations
Welcoming and providing individual support to our international guests
Handling complaints
Adhering to applicable standards
Answering telephone inquiries
Training new employees
Making a personal contribution to maintaining service quality
Participating in meetings
Answering telephone inquiries
General administrative tasks in both the front and back office

We're a good fit if you have the following qualifications:

Training as a hotel specialist
Experience in a comparable position in the hotel industry
Strong guest and service orientation
Impeccable manners
Conscientious work ethic with an eye for detail
Competent and professional demeanor
Strong communication and assertiveness
Excellent German and English skills
Excellent organizational skills
High sense of responsibility, flexibility, and resilience

You're still hesitant to apply because Do you think you only meet some of the requirements? Your personality and work ethic are crucial; you'll learn the rest from our competent and experienced colleagues!

HAVE WE PIQUED YOUR INTEREST?

Then we look forward to receiving your application, including your salary expectations and earliest possible start date.

Shift Supervisor Reception (m/f/d)

Application: Shift Supervisor Reception (m/f/d)